It’s been true since the beginning, the Windows Event Viewer is essentially useless to the average everyday Tech Support employee. Even Ids, Sources, and codes of Hexadecimal errors tell most non-Microsoft programming users, absolutely nothing, although EventID.net, can be very helpful.
This is where a underground hidden Microsoft application comes to the rescue for opening the mysterious DMP(Dump) files created during the still present BSOD(Blue Screen of Death) and located in “c:\windows\minidump”. The application is called “Debugging Tools for Windows”.
Once installed, go to FILE>OPEN CRASH DUMP
This produces the following screen and following cause of the crash:
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